trystyntyladuck4913 trystyntyladuck4913
  • 21-03-2024
  • Business
contestada

The service dimension called _____ refers to the ability of the firm's employees to convey trust and confidence.

- Reliability
- Assurance
- Tangibles
- Responsiveness
- Empathy

Respuesta :

michael587 michael587
  • 21-03-2024
THE ANSWER IS . B “Assurance”
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